Terms and Conditions


This Terms of Use Agreement (the “Agreement”) states the terms and conditions that govern the contractual agreement between Travel, Entertainment, and Marketing, LLC, (the “Company”) and you (the “User”) who agrees to be bound by this Agreement in regard to the User’s access to www.teamexp.com (the “Site”), which is owned and operated by the Company.

TEAM, LLC. The Company is an event planning organization, part of several associations and registered with the DOJ as a Seller of Travel, TCRCID, IATAN, and BBB.

THE SERVICE. The Company will act as the planner of the User’s formal (the “Event”) and will work with the User’s officers during the planning process to ensure it is a great, well-planned, and organized event. Based on availability, the Company will search and negotiate the best rates possible for the Event and package on behalf of the User (the “Service”). If your first choice is not available the company will present another comparable option as soon as possible, due to the nature of the supply and demand of hotel rooms/hospitality pricing is subject to change. T.E.A.M. reserves the right to alter pricing when deposits are given after proposal expiration date due to rate changes. By logging onto the Site and/or using the Service, the User agrees to these Terms of Use and associated Privacy Policy located elsewhere on the Site. Furthermore, the User agrees to adhere to this Agreement, and any agreed for TEAM to enter into agreement and contracts with vendors on user behalf and is responsible for payment dates, minimum attendees, final attendees guarantee, and specified collection of guest lists, contact lists, rooming lists, and final payment deadlines set forth by the Company.

PROVISION OF EVENT DETAILS. In order to perform the Service, the User must provide to the Company the following details: Event Date, Venue, Amount of Guaranteed Guests, Rooming Accommodations, a Rooming List, and a Schedule of the Event.

FEES; PAYMENT. The User agrees to pay any agreed upon fees at the agreed upon times, calculated according to the then-current fee schedule posted elsewhere on the Site.
1. All fees are based on packaged prices negotiated with third party vendors on the User’s behalf with the assumption of four (4) people per hotel room. Any per-person pricing is based on the full packaged price.
2. The User must provide to the Company a deposit, the amount of which shall be specified by the Company prior to providing the Service (the “Deposit”). The Deposit must be paid through Secure Online Payment Gateway via credit card or electronic check.
3. Upon booking the Event with the Company, the User must provide the Company with a non-refundable deposit (the “Deposit”). Deposit amounts serve as a down payment and go towards the cost of the event, deposit amounts may vary depending on the size and total revenue of your event. After providing the Deposit, the expected number of guests and/or rooms may not decrease by more than 10% and any requested increases are subject to the availability of the venue’s accommodations. Should the expected number of guests and/or rooms decrease by more than 10%, the User shall still be responsible for paying the difference.
4. Twenty (20) days prior to the Event, the Company shall charge either the User’s bank account or credit card, based on the method selected and information provided upon signing up for the Service, for any remaining amounts due.
5. A late fee of $250 will be assessed for NSF or payments given after due date.
Upon execution of any agreement with the Company to perform the Service, the User may not cancel for any reason and shall be liable for the agreed upon amount due under any such agreement.

APPOINTMENT AS AGENT. The User hereby appoints the Company as its exclusive agent for the purpose of entering the User in agreements with third party vendors to facilitate the event. This appointment authorizes the Company to choose, negotiate with, and enter the User into contracts with such third party vendors so long as such agreements meet the stated aims of the User with regard to the Event. The User warrants and represents that it is not currently party to and for so long as this Agreement is in effect will not enter into any agreement that might impede or limit the Company’s performance of this Agreement.

HONORING ALL AGREEMENTS The User agrees and acknowledges that the Company is signing agreements with third party vendors on its behalf and it shall be responsible for honoring any such agreements and the Company shall bear no liability for the User’s inability or other failure in honoring such agreements. Furthermore, the User agrees and acknowledges that the Company’s agency is limited solely to the purpose stated above and is terminated upon engaging the User with third party Vendors.

CODE OF CONDUCT. The User agrees and acknowledges that the User shall assume responsibility for any consequences of the conduct of any person in attendance at any Event and the Company shall bear no liability for the actions of any such person. The User hereby warrants and represents that it will not, nor will any of its attendees, violate any laws or the rights of any third person in its attendance of the Event and will ensure that no person under the age of 21 consumes alcohol.

ADDITIONAL CHARGES. The User agrees and acknowledges that it will be responsible for any additional charges incurred while at the Event, including (but not limited to) damages. The User hereby authorizes the Company, if necessary, to facilitate payment for any such charges with the third party vendor with whom such charges were incurred using the payment information provided to the Company by the User upon signing up for the Service.

INSURANCE. By engaging the Company for its Service, the User warrants, agrees, and acknowledges that the Company shall be listed as an “additional insured” under its general liability insurance policy (the “Policy”) as may be further specified in the Policy’s blanket additional insured endorsement, and must provide evidence of such Policy to the Company upon request.

USER ACCOUNT. The User may register to the Site with an account in order to make use of certain functions and/or the Service (the “User Account”). The User is responsible for maintaining the confidentiality of the username and password that the User designates during the registration process, and the User is fully responsible for all activities that occur under the User Account. The User agrees to: (i) immediately notify the Company of any unauthorized use of the User Account or any other breach of security, and (ii) ensure that the User exits from the User Account at the end of each session. The Company will not be liable for any loss or damage arising from the User’s failure to comply with this provision. The User should use particular caution when accessing the User Account from a public or shared computer to ensure that others are not able to view or record the User Account’s username and password and/or other personal information. The Company reserves the right to terminate or suspend any User’s User Account and/or access to the Site and the Service if the Company determines (in its sole discretion) that any such User has violated this Agreement.

TERM AND TERMINATION. This Agreement will remain in effect until terminated by either party. If the User is dissatisfied with the Service or any of the terms and conditions contained herein, the sole and exclusive remedy is to terminate the User Account. The User may cancel the User Account and participation in the Service at any time by emailing contact@teamexp.com. Notwithstanding anything contained in this Agreement to the contrary, the Company may, in its sole discretion, terminate the User Account, and discontinue the User’s participation in the Service. Reasons for the Company’s determination to so terminate or discontinue the User’s Account or participation as provided for above, include, but are not limited to, if the Company believes that the User has violated this Agreement or other policies or guidelines of the Service or that of any other party, or if the Company believes that the User’s conduct may be harmful to other consumers, advertisers or licensees who participate in or facilitate the Service.

INTELLECTUAL PROPERTY. The Site holds certain content, such as text, graphics, logos, button icons, images, audio clips, data compilations, and software, that is the property of the Company or its content suppliers and protected by international copyright laws. The Site may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights belonging to Company and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Company and/or other parties is granted to or conferred upon the User.

VENUE. The interpretation of this Agreement shall be governed by the laws of the State of California. Any action arising under this Agreement shall be brought in the applicable State court located in Orange County, California.